Reports Treadmills

Horizon Fitness T101 Treadmill

$599.00

User Reviews about Horizon Fitness T101 Treadmill

Arrived in good time, my husband and I put it together, made for a fun evening, was very easy. This is the quietest machine ever! Lots of different levels of exercise, the Ipod hookup is a very nice feature, would highly recommend! -- Super pleased!

The treadmill arrived damaged. I am able to use it and that is good because it has been over a month and I still dont have the part to fix it. If you try to contact them good luck. I have called dozens of times and they never answer the phone. I have emailed dozens of times and they hardly ever reply. They did finally send me the replacement part and it was broke worse than the original. The worst company I have ever dealt with. -- Terrible company

My daughter bought this. We put it together with no problems. All our bolts went right in, thank god. So it took no time at all. The only oddity is the fact that it is crooked, the frame is ...bent?? It affects nothing if you don't fold it, but folding it does cause it to hit the right side hand rail. We don't fold it, so no big deal. It is shockingly quiet. I mean VERY quiet. Her belt is perfect and also whisper quiet when she walks on it or her sister jogs on it. I'm very impressed. The programs are nice. She loves the weightloss one. It takes you through changes in incline and speed every 30 seconds. You can change the intesity with the up and down incline and speed keys. It then changes the workout with the new input to make the workout easier or more intense.
This is a great treadmill! Reading reviews of all brands and prices ranging from this to $1500, I figure none are without issues. Even Sole isn't perfect! But the one my daughter bought really is perfect. I'm very happy and so is she.
She also purchased a NEW product warranty on it. So we figure we're good for at least 3 years!
Delivery was AFP. Really nice delivery man.
If anything changes I will update.
Horizon customer service is friendly, but takes them at least 3 days to return phone calls. Another reason we went with an outside warranty carrier. NEW answers the phone with a human being!!
I would recommend this treadmill. For the price it is outstanding.
Just a side note. Moving the treadmill is hard. We have it downstairs which is carpeted. Sucker is not easy to roll. I dread putting it on a treadmill mat. As we have no plans to take it out for a stroll all is still well. ;) -- Great For the Price

My T101 arrived five days early today via Pilot. The box was in good shape with just one punched-in spot so I said, "Bring 'er in".

Unpacking was pretty straightforward, the manual was clear enough, and assembly was not too bad, especially since I'm still in the "Don't lift more than 10 pounds!" stage. There were pieces of black plastic in the box which, I discovered, came from the motor bottom cover. It looks like I can glue it back together easily enough but I'm going to ask them to send me a new one.

I did slightly elongate the top mounting holes on the right side mast with a file. This may not have been necessary, but it was my initial solution to the deck rubbing on the right arm problem. For the ultimate solution see below.

The console proved impossible to mount at first because the bolts wouldn't thread into the captive nuts on the console frame. It wasn't an alignment problem; the nuts wouldn't thread the bolts even with the console removed from the masts. I ran a tap (8mm x 1.25) through the nuts to clean up the threads and removed a lot of metal/paint/whatever; no wonder the bolts wouldn't thread the first time. I should have done the same with the nuts on the frame but they accepted the bolts reasonably well. Not the best quality control, but for $600 I can do a little work on the thing. If I'd shelled out a few thousand I might have been annoyed.

The treadmill works very well for our purposes: me, so I can train for the test that will let me go back to work, my wife so inclement weather won't slow her down. The T101 is sturdy enough for a 175 pounder and everything worked smoothly and quietly. Adjusting the belt after lubrication was a piece of cake. And it's not that big, compared to some of the treadmills I've used in hotels on layovers, so moving it isn't that hard using furniture moving discs like SuperSliders.

If you're prepared to deal with minor assembly glitches, it's a very nice machine for the price.

My solution to the console/mast alignment problem noted in some of the reviews was to loosen all bolts, push the console to the right for equal clearance on both sides, then tighten the bolts. I tightened the four console bolts first, then the left and right sides. The deck no longer rubs on the right arm when raised.

02/10/10: I emailed Horizon customer service two days ago about the broken lower motor cover. Today I received a response from Horizon requesting my address so they can send a replacement. So far, so good.

02/11/10: Horizon customer service emailed me today to say they've ordered the replacement part and will be shipping it out. Seems like they're very reasonably responsive, contrary to some of the comments I've read here.

02/17/10: Received an email from Horizon customer service with the UPS shipping information for the replacement part, which is scheduled to arrive 02/19/10.

02/19/10: Received the replacement bottom motor cover as promised. Installing it isn't a top priority, so I'll hold off for a little while. I'm happy with the treadmill and Horizon's customer service so I bumped my rating up to five stars. -- Nice Treadmill, Good Customer Service